Tech & Legal Updates

Short, executive level legal and commercial updates for founders and leaders of scaling technology businesses.

EU Strengthens Consumer Protection Rules for Digital Services

European consumer protection authorities are strengthening enforcement of rules governing digital services, online marketplaces, and subscription models. The regulatory focus includes transparency of pricing, fairness of contract terms, and clarity of subscription cancellation processes. Technology companies offering digital platforms, SaaS services, or subscription based products within the EU must ensure that customer terms and product interfaces align with consumer protection law. Regulatory scrutiny increasingly focuses on how digital services are marketed and how user consent is obtained.