In Dun & Bradstreet Austria (C-203/22), the CJEU held that a person subject to automated decision making is entitled to an explanation that enables them to understand and challenge the decision. For scaling technology businesses using scoring, fraud, or onboarding tools, vendor contracts and internal records should support explainability, not just model performance.

For scaling technology businesses using scoring, fraud, or onboarding tools, vendor contracts and internal records should support explainability, not just model performance.